Terms & Conditions

Please read these Terms & Conditions carefully before using our website or placing an order.

Last Updated:

Introduction

These Terms & Conditions ("Terms") govern your use of the Beauty Dokan BD website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

Account & User Responsibilities

When using our website and placing orders, you are responsible for the following:

  • Providing accurate and complete information during checkout, including your full name, phone number, email, and delivery address.
  • Ensuring you are available to receive the delivery at the provided address.
  • Keeping your account credentials secure if you create an account.
  • Not using our website for any unlawful, fraudulent, or abusive purpose.

Order Placement & Acceptance

All orders placed through our website are subject to acceptance and availability. We reserve the right to:

  • Accept or decline any order at our discretion.
  • Cancel orders that appear fraudulent, suspicious, or placed in bad faith.
  • Limit order quantities or refuse service to anyone for legitimate reasons.
  • Modify or discontinue products at any time without prior notice.

Pricing & Payments

All prices listed on our website are in Bangladeshi Taka (BDT) and are subject to change without notice. We accept the following payment methods:

  • Cash on Delivery (COD) — pay in cash when your order arrives.
  • Bank transfer — pay securely through our bank account details.

Delivery

We deliver all over Bangladesh. Estimated delivery times are:

  • Inside Dhaka: 1–2 business days.
  • Outside Dhaka: 2–5 business days.
  • Delivery times are estimates and may vary due to weather, holidays, or courier conditions. We are not liable for delays beyond our control.

Product Information

We make every effort to display product information, including descriptions, ingredients, and images, as accurately as possible. However, we do not warrant that all information is entirely error-free. Product colors may vary slightly due to screen settings and photography lighting.

Returns & Refunds

Returns are accepted within 7 days of delivery only for damaged, defective, or incorrectly shipped products. Items must be unused and in their original packaging. For full details, please refer to our Return & Refund Policy.

Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Beauty Dokan BD or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

Limitation of Liability

Beauty Dokan BD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product in question.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

Changes to These Terms

We may update these Terms & Conditions at any time. The "Last Updated" date indicates when changes were last made. Continued use of our website after changes constitutes acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

  • Facebook: https://www.facebook.com/beautydokanbd
  • Email: support@beautydokanbd.com

Questions?

If you have any questions about this policy, feel free to reach out to us.